Jodi R.,Chief Experience Officer
- Ohana member since 2013
- Seahawks Fan
- Love Spending Time with my Family
- Love My Dogs
- I Love Managing the Spa
My Spa Tip: Don’t be afraid to ask questions, to let us know if you need something or let us know if you are uncomfortable in some way. Lots of times we can take action in the moment to improve your experience.
About Me: Aloha! I am a Licensed Massage Therapist (LMT) as well the Chief Experience Officer. I have managed each of our locations at some point since joining the spa in 2013. I am married and have 2 sons and 6 grandchildren as well as 2 dogs and a cat. My kids and grand-kids live in Washington State and I love to go back there and visit them when I can.
What I Like About My Job: I have loved the spas from the day I applied to be a massage therapist and spa administrator! I have so enjoyed working for and with our owners who are not only business savvy (I’ve learned so much from them) but also work very hard to balance the needs of the business with providing the best environment possible for our employees and a great experience for our guests. I also really enjoy so many of our guests! We have so many wonderful members that feel like part of the family and we get lots of visitors from other parts of the country and the world which is often quite interesting.
My Education And Training: I graduated from the Bryman School in 2010 and have been working in the industry ever since. I still do massage when I can fit it in because I love it! A few years ago, I was lucky enough to be able to study lomi lomi in Hawaii, in addition to the lomi training provided here at the spa. I have also received certifications in Medical Massage, Precision Neuromuscular Therapy and Prenatal Massage.
Specialties: I have developed a love for doing slow deeper work that really impacts the muscles and the connective tissues in the body. I’ve successfully helped people with chronic pain issues many times which is the most rewarding thing I can do as a therapist. My favorite areas to work on are the neck/shoulders and the low back/glutes.
How I Try To Make Your Experience Exceptional: I think making your experience exceptional begins with hiring great people, providing them with a great work environment and training them well. Our ‘ohana are the ones that greet you when you come in, provide a great service or services and then help you when you are ready to check out, buy product or rebook. My contribution to your great experience is guiding the ‘ohana and keeping them focused on our spirit of aloha!
My Favorite Services:
- Maui Relaxation Massage: Because it combines a little bit of everything, hot towels, aromatherapy, traditional massage and lomi lomi!
- Mainland Custom Massage: I love being able to make a difference in a guest’s quality of life by helping with pain issues.
- Hawaiian Experience Lomi Lomi Massage: I love this massage because there is nothing else like it and its what we are known for! Its super relaxing.
Five Star Guest Reviews:
The below five star reviews about me are from third party websites like Yelp, TripAdvisor, Google and Spa Finder. I would love to add yours!
"- Duane M., 5 Star Review
Jodi did an amazing job working out the tension in my neck and lower back! I am so glad I was able to get a same-day appointment just a few hours after booking it online…not many spas can do that! Hawaiian Experience Spa’s relaxing atmosphere and personal attentiveness on behalf of the therapist are second to none!! Jodi took the time to consult with me beforehand to ensure that my overall objective would be met before the end of the session, and it was! I’m looking forward to another visit soon!!"
"- Christina D., 5 Star Review
I had Jodi, she was very friendly, attentive and focused on my needs. She also seemed very concerned that nothing should detract from my having a wonderful soothing, relaxing experience. Surprisingly, the abdominal massage really helped soothe some tummy troubles I was having that day – an unexpected benefit – Thanks Jodi! My mom had Laura and she said her massage felt great and that Laura was very sweet. My friend had Samantha and he very thoroughly enjoyed his first ever massage experience…he wasn’t sure if he should thank me for treating him to this relaxing experience…or be upset with me for introducing him to his new addiction 🙂"
"- Sherina, 5 Star Review
My masseuse, Michael, was so professional and had hands of magic! My esthetician, Linda, was very knowledgeable and made my face feel amazing!!! Also, Jodi, the manager, was very nice and made me feel welcomed! Overall, I had a beautiful experience and I will definitely be returning back!"