Ali'i Team

At Hawaiian Experience Spa, the Ibachs, who own and operate the spa, are deeply committed to sharing their passion for Hawaii and instilling a genuine sense of aloha throughout their business. Mike, Steve, and Cathy Ibach work collectively to cultivate an exceptional working environment for their ‘ohana (team), fostering a culture of warmth and hospitality. This ultimately provides the guests with authentic Hawaiian experiences, immersing them in the spirit of aloha through every aspect of their visit. With a family-owned touch, the Ibachs have been dedicated to upholding the spa’s Hawaiian-inspired legacy since its establishment in 2007, ensuring that guests leave with cherished memories and a true taste of the Hawaiian spirit.

As the Chief Experience Officer at the spa, Jodi’s primary responsibility is to guarantee that every guest enjoys an exceptional and memorable Hawaiian experience during each visit. Her role encompasses overseeing all aspects of the guest journey, from initial interactions to departure, with a keen focus on delivering top-notch service and creating an ambiance that reflects the spirit of Hawaii. Jodi works closely with the team to ensure that they are aligned with the spa’s vision, continuously improving service standards, and implementing innovative ideas to exceed guest expectations. By taking charge of the entire guest experience, Jodi plays a vital role in maintaining the spa’s reputation as a premier destination for unparalleled Hawaiian hospitality.

Gen plays a vital role in ensuring our spas run smoothly, making her an invaluable asset to our team. As the backbone of our operations, she seamlessly manages various responsibilities, including accounting, payroll, bills, website updates, supplies, and human resources. With her meticulous approach and unwavering dedication, Gen’s work becomes instrumental in providing our guests with an exceptional Hawaiian spa experience. Her attention to detail and passion for perfection elevate our service standards, ensuring every aspect of our spas operates flawlessly, leaving our guests feeling relaxed, refreshed, and rejuvenated.

Jessi’s role at the spa involves providing essential support, comprehensive training, and valuable mentoring to the service team. Through her guidance, the team is equipped with the necessary tools and knowledge to excel in their roles, ultimately delivering exceptional Hawaiian experiences to the spa’s guests. By fostering a positive and well-prepared team, Jessi ensures that guests receive unforgettable and top-notch service during their time at the spa.
Desk Team

As a manager of our dedicated Desk Team, Rey plays a pivotal role in delivering exceptional service to our valued guests at our Chandler Day Spa, and beyond. With his warm and welcoming demeanor, Rey leads the desk team with unwavering dedication, ensuring every guest receives a memorable experience from the moment they make their first appointment inquiry until they check out after their blissful spa service. His passion for hospitality and attention to detail ensures that no guest request goes unattended, and every interaction is filled with genuine care and professionalism. With an eagerness to go above and beyond, Rey embodies the spirit of our spas, making sure that each guest leaves with a sense of rejuvenation and a smile that reflects the truly remarkable experience they’ve had.

I grew up in Wisconsin, and moved to Arizona in 1988. I love it here, but sometimes miss the four seasons. I’m married with a 20 year old son, three grown stepdaughters and 3 grandkids.

Aloha! I’m so excited to be a part of the Hawaiian Experience team! I love the calm atmosphere of all three spas. You can find me behind the desk helping you with any question you may have. In my free time, I love reading, thrifting, and going to concerts. I hope to see you soon in the spa!

Hi! I am originally from Nor-Cal and have lived in the valley for almost ten years. I love cats (I have one spoiled ragdoll), all things relaxation, traveling and enjoy meeting new people, especially fun/silly folks! I aspire to earn my license in massage therapy to assist people in pain and stress management.

Hi! I am from Scottsdale, Arizona. I am a student at Arizona State University, majoring in finance. During my free time I love to work out and go on adventures.

I am a collector of vintage copies of classic literature, trained vocalist and pianist, and crazy cat lady at heart. A previous Honors English Literature teacher for middle and high school students, I left my profession to not only begin my master’s degree journey, but to pursue new opportunities in the spa world, which I immediately fell in love with due to having the opportunity to meet and make connections with every unique guest, using each connection as a means of customizing their experience and making them feel valued and appreciated.

Hi, my name is Jadyn, and I’m so grateful to be a part of your spa experience! I’m so excited to be able to provide an experience that helps you take care of not just your physical health but your mental health as well. It’s extremely important to me to make sure that your experience is positive, relaxing, and enjoyable. I can’t wait to meet you and hope to see you soon!

Hello! My name is Jennifer. I am a new Arizona resident, my husband and myself just relocated here from San Diego, Ca. The sky is amazing here in Arizona and gives a spectacular show daily.

Hello, my name is Marisa! I am an Arizona native. I am very much a people person, who enjoys brightening up everyone’s day.

My name is Sirena, I am 23 years old with a fun and outgoing personality. I enjoy going on road trips, going to concerts and I love being on TikTok. I am a Medical Assistant and will be going to school to be an Ultrasound technician for my career.

Aloha, my name is Britney. I am a AZ Native and I have 2 daughters. I love being outside, camping, being a beach bum, or just spending time with my family going on adventures.

I am a licensed nail technician & certified esthetician; I have been in the beauty/ wellness industry for 3 years now. Working in days spas has been a passion for me. And I hope to thrive in the industry for many years to come.

Aloha, my name is Zharnae. I’m from San Diego, California and I’ve been living in Arizona a little over 5 years. I spending my time with family & friends and going on random adventures to explore all the world has to offer.

Aloha, my name is Marisa. I love helping people as much as I can. I love video games and I have a computer at home to play them on. I am into all types of music

My name is Mariah, and I am a rare born and raised Arizona native who loves the heat! Gardening is one of my many passions because it forces me to become creative when cooking, which I also love to do.
Service Team

My name is Elisa. I attended Southwest Institute of Natural Aesthetics program where I fell in love with everything that has to do with skincare. Through the years as an aesthetician, I have been able to help clients with different skin concerns…

I was born in Phoenix; I grew up with four siblings; five of us total. There were four girls and one boy. My brother, the youngest, stopped breathing when he was a baby. After being revived the outcome was cerebral palsy. My loving mother decided after many years as a mechanical engineer to change careers and become a massage therapist. This was to help my brother to be more comfortable in his body, as well as helping other people be more comfortable in theirs.

Aloha, I have been a massage therapist, over twenty years. I have lived in Arizona most of my life. I have dedicated my life in pursuing the education and awareness for understanding the complexities of the human body and its mechanics. I started learning about the alternative healing arts by training in the martial sciences at age six.

Aloha! I am Karen. My husband and I have two Children that moved to Surprise AZ from China in 2015. I have been a licensed Aesthetician and Laser Technician since 2016. I spend considerable time taking my son to many Fencing tournaments.

I was born and raised in Arizona. Actually, grew up right here in Chandler! I graduated from Chandler High School and studied massage at EVIT (East Valley Institute of Technology). I have been a massage therapist since 2017 and love working here at Hawaiian Experience Spa.

I love helping people feel beautiful and confident in their skin. I have experience in my field; however, that never stops me from learning something new. I strive each day to give my clients the care they deserve. Sanitation training, ingredient education, and conscious-touch are my greatest assets.

Aloha my name is Christy and I am passionate about massage therapy. Our body is all connected and when it’s in the right alignment and fully relaxed the stress just eases away. If your need is therapeutic, I can accommodate my pressure. My objective is the outcome of your goals being achieved.

I am inquisitive and love to read, study, grow and learn. My intention is to live a purposeful life and fulfill my destiny because I believe we are all here for a reason and if we pursue our spiritual journey here with passion and diligence, we will find the truth and the answers that we seek to all the questions we have.

I was born and raised in Arizona. I am the proud mother of one daughter. My hobbies are spending time with my daughter, family and friends with all kinds of outdoor and indoor activities. I also love reading, dancing and I’m always open to learning new things. All my experiences have brought me blessings, they have given me the opportunity to apply and mold who I have become.

Hello, my name is Shaina and I’m passionate about music, dancing, massage and things that bring the community together. I love the outdoors but could also spend a day wrapped up in a good book. I have an 8-year-old dog named Ari and just became the owner of a rescue kitten.

Hi, my name is Emerald King. I am from Muncie, Indiana and I recently moved here at the beginning of April to pursue Massage School. When I got here, I quickly got into the social scene. My new hobby, even more now, is dancing Latin styles like Salsa and Bachata. I also do a lot of hiking and I am very big on fitness.

Moving stagnant energy out to unlock the body’s potential to start healing and flowing freely is why I love massage. Massage alleviates ailments to make way for clean energy to flow through.

Hello everyone!! My name is Gina, I am a true Arizona Native and love this beautiful state. In my free time I love to read, kayak, hike and swim. Massage is what truly brings me joy. Helping others to heal is my main goal in life. Mother to a fantastic 10 yr old boy.

My highest priority is to always act in a manner deserving of the trust placed in me as a bodyworker. Over the years I have been practicing I most value the relationships that I build with individuals. I strive always to listen and do my best to create the experience that a guest hopes to achieve.

Hello my name is Sanaz , I am passionate about aesthetics and helping others to love the skin they are in. I’m Persian and mom of an amazing 5 years old boy. For fun I love to be with my son and hangout with my friends and family, partying, dancing and have any outdoor activities with them.

Hello my name is Phil. I am from Chicago originally but raised here in Phoenix. Japanese or Filipino food is always on my mind for dinner time. My happy place is honing a new skill or finding new ways to keep my body in motion. Learning a new skateboarding trick, practicing martial art forms, or dancing to live music are my favorite activities.

Aloha! My name is Anna. I am a Filipina, born in the Philippines and raised on the island of O’ahu. I am a mother to a wonderful little girl (who is growing up way too fast!) and we have been living in Arizona for 5 years.

Hey! My name is Abbagayl, but you can call me Abby. I am a 22-year-old passionate old soul with a keen sense when it comes to people and how life affects their bodies. I’ve been described as someone from family, friends, and classmates who makes their life brighter! I love the car scene and relaxing and watching tv on my days off as well as if I have any time, I love going on nature adventures!

I am a lighter pressure massage therapist that loves to relax and put my clients to sleep. I love being able to see that my massage is positively benefiting my clients. It brings me joy to see my clients leave feeling relaxed and rejuvenated after the session.

Hello my name is Tiffany. I moved to Surprise in 2021 with my husband and two daughters from Olympia, WA. I have been a massage therapist since 2006 but took time off to raise our amazing girls. I look forward to working with you to help make a difference in your health and quality of life.

Born in Phoenix, grew up in AZ and NM primarily. I have been back in Phoenix since 2005 when I went to Arizona School of Massage Therapy. I’ve been drawn to movement, music, and dance since I can remember. Massage is a dance and encourages movement. So, I get to dance and listen to music all day while helping people. Helping others is a significant purpose for me in my life.

Aloha! I love all things outdoors- hiking, camping, swimming, gardening, laying in the sun! I love to cook and am passionate about nutrition and health. I enjoy a good deep philosophical conversation or a fun game of cards.

Aloha! Before I started following my passion, I was in the banking industry for over 21 years. I suffer from headaches and migraines. If you are someone who suffers from this, I can relate! I am passionate about helping others and giving the best massage possible.

Aloha! I am born and raised in Phoenix, AZ and am one of 7 children! I have always been the massage therapist of the family, so it was no surprise when I became an actual licensed massage therapist at 19. I absolutely love massage therapy work and consider myself very blessed to love what I do!

Aloha! I am an Arizonan born and raised, and I love two lands with all my heart: The Sonora, and Maui. In all aspects of my life, I strive for balance and encourage others to do the same. I have been a student of life for as long as I remember and have passed through many circles that rarely interact.

My name is Destynee. I have a love for health and wellness and how the mind, body, and spirit are interconnected. I have a passion for this work, and I want to spread the knowledge and healing that I gained through this work with others. I believe that this work has played a huge part in my life and has completely shifted my life for the better and I want to share that with the world.

After working with me for a bit, many clients describe me as an intuitive massage therapist and say my touch is different, in a good way. I feel blessed to have the opportunity to provide people with calming, caring and effective body work because it allows me to fulfill a large part of my life’s purpose and that makes me happy.

Aloha! My name is Michelle, and I have been a licensed massage therapist for five years. Although I am trained in a wide range of modalities, my favorites/specialties are trigger point, injury, sports, deep tissue, lymphatic drainage, and Swedish. While practicing as a massage therapist, I am also a full-time student at GCU.

I come from a really big family and in that family I was raised by my grandmother. She was relatively older so naturally she had aches and pains in her body and would always tell me to massage her and even though I was inexperienced. I was determined to do whatever I could to make her comfortable by perfecting the way I massaged her throughout the years. I enjoyed being able to take that pain away. She inspired me to become a healer and my husband pushed me to finally go to school.

I have always had a lifelong passion for health and wellbeing, anything that helps to balance the body, mind, and soul. I am in tune with energy and would say I am very intuitive with my work.

Aloha! My name is Crystal and I’m here to help. I find joy in helping others make the best out of life. Through massage I can help people relax and let go for a while. I enjoy meeting new people and catering to each session to suit their specific needs.

I’d like to say I prefer to receive constructive criticism rather than a client sit through a massage that’s not entirely to their liking. I’m always learning and growing. I will try my best in terms of creating an enjoyable experience for any guest that decides to use my table.

My name is Andrea, a mommy of two. Skincare is my passion! I have been a licensed esthetician since May of 2013. In the last 10 years I have treated a wide range of skin types from dry, to oily, premature aging, to acne prone, and sensitive skin, all in different age groups.

Hi! My name is Sydney and I love all things creative- I draw, paint, watercolor, make candles, and make jewelry. I also love to thrift, try new restaurants, and explore Arizona! I’m from the Midwest- born and raised in Indiana, went to college in Michigan, and moved to Arizona to go to law school.

Hello, I’m Robin. I’ve been a Licensed Massage Therapist for 15 years. I practiced in the Texas DFW area until 2022 and moved to Phoenix in 2023 to pursue love and adventure, which I found both.

I am a Licensed Massage Therapist and Certified Chiropractor Assistant. I am also a member of the America Massage Therapy Association and the Associated Bodywork and Massage Professionals. I attended school in Mesa, Arizona at the Arizona School of Integrative Studies.

I am a licensed massage therapist. I’ve been helping/assisting people in their wellness journey for over 8 years. I practice yoga every day to help keep my body strong and balanced.

My name is Amanda. I am a mom of two teenage girls, they keep me busy! When I am not working or handling mother duties, I enjoy taking road trips to Sedona. I love being outside in nature!

Aloha! My name is Courtney, I have been a licensed Aesthetician for eight years. I enjoy cooking, crafting, and caring for my fur babies, as well my family and friends, of course! I love a good adventure planned or spontaneous, a cup of tea and a good book are always lovely too.

My name is Ashley. I am obsessed with my two little fur babies. I spent some of my free time volunteering at animal shelters. I’ve lived in Arizona most of my life and love driving to Sedona with friends.

Aloha! My name is Olivia. When I’m not at our spa oasis, you can find me drawing, rockhounding, singing karaoke, and playing with my big beefy dog Titan. My ultimate goal is to provide a client centered session where everyone can feel safe and comfortable.